Doug Haynes oversees The Council’s research activities, where he helps clients understand how innovation can benefit private and public enterprises. Before becoming the Council’s president, Haynes was a senior partner at McKinsey & Co., where he helped Fortune 500 companies leverage innovative technologies. At another consulting firm, he directed its North American healthcare practice, helping major health systems develop strategies to improve care quality, reduce costs, and increase market share.
After graduating from college, Haynes started his career as an engineer. After obtaining a master’s degree in business administration, he got into management consulting. His undergraduate degree was in mechanical engineering. Within Haynes’ early years after graduation, he began developing a strong interest in the business. Acting upon this interest, he gained a scholarship at the University of Virginia’s Darden Graduate School of Management. His education was exceptional; he credits this to what he learned during those years.
During his twenty-two-year tenure at Mckinsey & Company, Hayne worked with varied clientele across the globe. Working within the McKinsey culture, Hayne embraced the intellectual stimulation afforded by the company. He recalls the benefit he reaped by developing meaningful relationships with those engaged in similar pursuits. While working at McKinsey, Haynes was exposed to the company’s intellectual environment. He embraced this opportunity and became an active member of the firm. Haynes shares how he learned about the power of relationship building at the highest levels.
According to Haynes, he became successful after following two rules set forth by his father, who was an entrepreneur. One was to treat those with integrity and respect no matter what. And the second was to show gratitude to everyone involved in helping him succeed. Even today, these are the same guidelines he follows.
Doug Haynes readily acknowledges technological advances that allow telecommuters to perform tasks remotely without missing out on important details of an office environment. However, he appreciates the personal connections achieved through face-to-face meetings between coworkers. Haynes admits that technological advancement makes remote work possible; however, he prefers to meet clients face to face.
As the COVID – 19 pandemic’s workforce disruptions persist, Haynes predicts a shift toward a greater focus on interpersonal connection and quality personal communications. He believes businesses will place an increased emphasis on human interactions and high-quality personal communication.